---
title: Urgent Care Triage
description: A forms-driven triage that flows into a visit lifecycle with integrated card-present, card-link, and cash checkout.
---

# Urgent Care Triage

Urgent Care Triage gives walk-in and urgent care clinics a simple way to capture
a patient's triage, move the visit through its lifecycle on a board, and take
payment at checkout — all in one app.

## What you get

- **Triage intake** — a customizable intake form patients can fill out on their
  own phone. Share the public form link or post a QR code in your waiting room.
  Your nurse sets the patient's acuity; the app does not auto-score the triage or
  make any clinical decisions.
- **Visit board** — track each visit as it moves through *Triaged → In Treatment
  → Checkout → Paid → Discharged*.
- **Patients & Visits** — browse your patients and open any patient to see their
  visits.
- **Integrated checkout** — at checkout, take payment three ways: tap, dip, or
  swipe a card on a **Dejavoo terminal** (card-present), send a **card payment
  link** to the patient (via the Vendara connector), or record **cash**. An
  approved card payment or a recorded cash payment moves the visit to *Paid*
  automatically.

## Installing

Open **Marketplace**, find **Urgent Care Triage**, and click **Install** — it's
free. The app installs with a ready-to-use triage form so you can start taking
visits right away.

## Taking payments

- **Card-present** — to take chip or contactless payments at the front desk,
  connect a Dejavoo terminal. See [Dejavoo SPIn Payments](/docs/apps/dejavoo-spin)
  to connect your merchant account and register your terminals.
- **Card payment link** — to email or text a payment link to the patient, connect
  your Vendara account. See [Vendara Payments](/docs/apps/vendara-payments) to
  connect.
- **Cash** — recording a cash payment needs no setup.

## Important — not a medical record

Urgent Care Triage is an operational and billing tool. It is **not a certified
electronic health record and not a clinical decision or alerting system**. Your
clinic's staff set every patient's acuity and own all clinical decisions. The
app does not interpret a triage, flag patients, or recommend care.

Handling protected health information and meeting your HIPAA obligations remain
your clinic's responsibility.